Support

Questions, problems or feedback about VRTub? Email cgrotal@gmail.com. We usually reply within a few days.

Frequently asked questions

How do I add my NAS or network share?

In the Files tab, tap + next to Servers and choose SMB Share (Windows, Mac or NAS file sharing) or WebDAV Server (a NAS's WebDAV, Nextcloud and the like). Enter the server's address, user name and password. SMB shares discovered on your network are listed under Discovered.

What does a WebDAV address look like?

For example https://nas.local:5006/dav, or for Nextcloud https://your.cloud/remote.php/dav/files/USERNAME. If your own server uses a self-signed certificate, turn on Trust Any Certificate.

How do I connect YouTube?

Open the Accounts tab and choose Add YouTube Account. VRTub shows a code: approve it on Google's page in the headset's browser, or on another device. VRTub only gets read-only access and never sees your password.

How do I sign out or remove access?

In the Accounts tab, open the account's menu and choose Sign Out. For YouTube you can also remove VRTub's access at myaccount.google.com/permissions.

Subtitles are missing or out of sync

Generated subtitles appear a few moments after you start or jump in a video. If they are early or late, change Settings > Subtitles > Subtitle Timing.

A video freezes at the same place

The file is likely damaged there. VRTub pauses and marks it; skip past the damaged part by hand, or turn on Settings > Playback > Damaged Videos > Skip. Damaged video can play as loud noise: lower the volume before you skip.

Privacy

VRTub has no user accounts and collects no personal data. See the Privacy Policy.